Project communications management ensures timely and appropriate generation, collection, dissemination, storage, and disposition of project information. There are four main processes in project communications management such as communications planning, information distribution, performance reporting, and managing stakeholders.
Communications planning involves determining the information and communications needs of the stakeholders: who needs what information, when will the information be given to them. The output of this process is a communications management plan.
Information distribution involves making needed information available to project stakeholders in a timely manner. The main outputs of this process are updates to organizational process assets and requested changes. Important considerations for information distribution include the use of technology, formal and informal communications, select the appropriate communications medium, understand group and individual communication needs, set the stage for communicating bad news, and determine the numbers of communications channels.
Performance reporting involves collecting and disseminating performance information, including status reports, progress measurement, and forecasting. The outputs of this process are performance reports, forecasts, requested changes, recommended corrective actions, and updates to organizational process assets.
Managing stakeholders involves managing communications to satisfy the needs and expectations of project stakeholders and to resolve issues. The outputs of this process are resolved issues, approved change requests and corrective actions, and updates to organizational process assets and the project management plan.
There are several suggestions for improving project communications such as using communication skills to manage conflict, developing better communication skills, running effective meetings, using E-Mail, Instant Messaging, and collaborative tools effectively, and using templates for project communications.
Microsoft Office Enterprise Project Management (EPM) Solution and similar products provides the tools to enhance communications such as portfolio management, resource management, and project collaboration.
Communications planning involves determining the information and communications needs of the stakeholders: who needs what information, when will the information be given to them. The output of this process is a communications management plan.
Information distribution involves making needed information available to project stakeholders in a timely manner. The main outputs of this process are updates to organizational process assets and requested changes. Important considerations for information distribution include the use of technology, formal and informal communications, select the appropriate communications medium, understand group and individual communication needs, set the stage for communicating bad news, and determine the numbers of communications channels.
Performance reporting involves collecting and disseminating performance information, including status reports, progress measurement, and forecasting. The outputs of this process are performance reports, forecasts, requested changes, recommended corrective actions, and updates to organizational process assets.
Managing stakeholders involves managing communications to satisfy the needs and expectations of project stakeholders and to resolve issues. The outputs of this process are resolved issues, approved change requests and corrective actions, and updates to organizational process assets and the project management plan.
There are several suggestions for improving project communications such as using communication skills to manage conflict, developing better communication skills, running effective meetings, using E-Mail, Instant Messaging, and collaborative tools effectively, and using templates for project communications.
Microsoft Office Enterprise Project Management (EPM) Solution and similar products provides the tools to enhance communications such as portfolio management, resource management, and project collaboration.
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